Please Click the Topic You Need Help With
- Accessing Courses/Downloads
- Account
- Email Series
- General Support
Still need help?
Please contact me by using the form found on this page.
How do I access my video course?
To access your video course you need to login to your account. You can click login on the menu or click here. Once you’ve logged in, you’ll be taken to your dashboard where you’ll see all the courses. Click on your course and you’ll be redirected right to it.
How do I download the guides I purchased?
Login to your dashboard through the menu or by clicking here. Once you’ve logged in, you’ll be taken to your account dashboard. Click on the “My Downloads” tab and you’ll see all of your available documents to download. Then, click on the document name and the download should begin immediately. If you’re trying to download the guides on mobile, once you’ve clicked on “My Downloads” scroll down and you’ll see your downloads.
I entered my email wrong at checkout. How do I fix it?
You can fix this from your dashboard by clicking on the “Edit Account” option.
Why am I not receiving any emails from the sleep training series?
Several things could be going on so please email our technical support team at [email protected] and they will assist you further.
How do I change the age of my child?
Please click here and fill out the form with your child’s correct information and you should get the correct emails.
My card got declined, what should I do?
How do I know what product to purchase for my child?
Great question! We recommend taking the ‘Sleep Quiz‘ to help guide you in finding the best option for you and your little one.
You can always contact us and we can help you out as well!